Why our patients say we're different
"I used to be terrified of the dentist, but they are amazing. So gentle and they explain everything." This is what genuine human connection looks like in healthcare.
The West Dental Experience
"This is the first time a dentist has actually listened to me" "I felt so at ease and comfortable" "They explained everything clearly throughout" "It doesn't feel like a dentist's office here" "I wouldn't go anywhere else for dental care"
Typical Dental Experience
"My last dentist was so rushed" "I felt like they weren't listening to me" "They just told me what I needed without explaining why" "I'm terrified of the dentist" "I had a really bad experience as a kid"
Our Listen, Show, Plan Approach
We start with your story, not your symptoms. Then we show you exactly what's happening using visual evidence, and together we plan your path forward. No pressure, no rushing, no confusion.
Listen
We Start with Your Story
Before we even look at your teeth, we want to understand you. What brings you here today? How do you feel about dentistry, and what experiences have shaped that? We take genuine time to listen because your story matters.
- Unhurried conversations where you're genuinely heard
- Space to share your dental history and any anxieties
- Exploring what you'd like to achieve
- A safe, judgment-free environment from the start
Show
Clear Picture, Plain English
Using advanced imaging, we'll show you exactly what's happening in your mouth. No medical jargon, no confusing terminology. You'll see what we see, so you can make sense of what's really going on.
- A gentle, thorough examination
- 3D scans displayed on screen as we go
- X-rays explained in plain English
- Visual proof of what needs attention and what's healthy
Plan
Your Path Forward, Your Choice
Together, we'll create a plan that feels right for you. We'll walk through all your options, including waiting if that makes sense. Every choice includes straightforward explanations of benefits, risks, costs, and timelines. You're in control.
- We present multiple paths forward
- Frank conversations about pros and cons
- Upfront costs with realistic timelines
- All the time you need to decide
What our patients tell us
"I wish I had found them years ago." When genuine care meets clinical excellence, this is what becomes possible.